Wilson IT Service Desk

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Check Out The Support Portal Tour Videos Below!

Freshservice Support Portal Brief Overview and Tour

Get a quick overview and video tour of the Freshservice IT Support Portal to navigate with ease.

How To Submit Incidents or Service Requests

In this video, learn the simple steps to submit incidents or service requests quickly and efficiently.

Navigating the Knowledgebase Solutions Articles

Discover how to navigate the Knowledgebase and find helpful self-service solutions articles.
Getting to Know Your Computer and OS

Windows 11

Become a Windows 11 Master...

Getting Started with Your Lenovo Laptop

Getting to Know Your Lenovo

macOS by Apple

How Get Help With Apple macOS

MacBook Pro Essentials

Be Friends with Your MacBook Pro

Getting Support & Learnings from 3rd Party Apps

Microsoft Teams

Knowing More Is Growing More!

RingCentral

Get Support and Training for RingCentral

Microsoft Edge

Make Browsing the Web a Breeze

Google Chrome

What it's like Really Knowing Chrome

Asana

Make Asana Work For You

Zoom Workplace

Learning Center for Zoom

Calendly

Be A Calendly Pro

Microsoft 365

All Things Microsoft Office!

SharePoint Online

Get Your Learn On With SharePoint Online!

Adobe Acrobat

Get Support and Learn about Acrobat

Adobe Creative Cloud

All Things Creative Cloud by Adobe

Camtasia Studio

Your Guiding Light for Camtasia

SproutVideo

Get Some Help With Videos

Wufoo Forms

How to Be a Master Form Builder!

Wilson Language Training's Service Desk Team!